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I recently lived in a Infinity property with no problems at all. I have just moved in to a new flat in a block of flats and the speed is at best 2mbps. While this is slow, it feels even slower than that sometimes.
I was wondering, would the fact I am in a block of flats effect my speed? Would we all be running off of one line in/out of the building? If so, is it possible to have a dedicated line fitted?
Hopefully not silly questions, thanks.
every customer has their own individual line living in a block of flats will not affect your speed
have you tried connecting to the test socket to eliminate any internal extension wiring
can you try quiet line test dial 17070 option 2 should be quiet and best with corded phone if cordless then dull hum normal
can you post the adsl stats from your router?