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MikeLanglois
Beginner
452 Views
Message 1 of 4

Living In A Block Of Flats Slowing My Speed?

Hi all,

 

I recently lived in a Infinity property with no problems at all. I have just moved in to a new flat in a block of flats and the speed is at best 2mbps. While this is slow, it feels even slower than that sometimes.

 

I was wondering, would the fact I am in a block of flats effect my speed? Would we all be running off of one line in/out of the building? If so, is it possible to have a dedicated line fitted?

 

Hopefully not silly questions, thanks.

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3 REPLIES 3
john46
Distinguished Sage
449 Views
Message 2 of 4

Re: Living In A Block Of Flats Slowing My Speed?

every customer has their own individual line living in a block of flats will not affect your speed
have you tried connecting to the test socket to eliminate any internal extension wiring  

 

Test Socket.jpg

 

 

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john46
Distinguished Sage
447 Views
Message 3 of 4

Re: Living In A Block Of Flats Slowing My Speed?

can you please run the BT speedtest further diagnostic test this test appears after the first test completes and post back the results

http://speedtest.btwholesale.com/
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imjolly
Distinguished Sage
Distinguished Sage
434 Views
Message 4 of 4

Re: Living In A Block Of Flats Slowing My Speed?

can you try quiet line test  dial 17070 option 2  should be quiet and best with corded phone   if cordless then dull hum normal

 

can you post the adsl stats from your router?



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