cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
24,740 Views
Message 1 of 5

Login details for a third party router

Go to solution

If I replace my Home Hub 5 on BT Infinity with a third party router, what login details should I use? Some posts, which are now almost 5 years old, suggest that they should be:

bthomehub@btbroadband.com with a password either blank or “BT”.

However, the “Helpdesk” page of the Home Hub 5 itself states that the “Broadband username” is:

[my landline number]@btbroadband.com with no evidence of a password.

Which should I use?

0 Ratings
4 REPLIES 4
24,731 Views
Message 2 of 5

Re: Login details for a third party router

Go to solution

that login for 3rd party router still applies

 

bthomehub@btbroadband.com with a password either blank or “BT”.



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
24,729 Views
Message 3 of 5

Re: Login details for a third party router

Go to solution
Many thanks for your very prompt response.
0 Ratings
12,262 Views
Message 4 of 5

Re: Login details for a third party router

Go to solution

Are these broadband login's still the same? Just moved to full fibre and will be using a 3rd party router.

0 Ratings
12,255 Views
Message 5 of 5

Re: Login details for a third party router

Go to solution

@dazza76 wrote:

Are these broadband login's still the same? Just moved to full fibre and will be using a 3rd party router.


Yes