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theriddlerz
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Message 11 of 14

Re: Look! Incredible slow broadband

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they wont give out help becase ur btwhoesale website is only an out line that dosnt update regarly and if u have hand an echange updte to sy adsl+2 witch bt retail seems  to wait untill the have bagered third party into buying adsl+2 products before they will  offer adsl at the exchange ask them way u are on annex a when it  is only upto 8 meg

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Message 12 of 14

Re: Look! Incredible slow broadband

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@ theriddlerz
Annexe a and annexe m relate to upload speeds nothing to do with with download speeds or post office broadband
Annexe m offers a higher upload speed at the cost ofa reduced download speed and is available only as a business product at an extra charge to Bt business customers not residential users
Annexe a is the normal service offered by all isp's on both up to 8mb & 20 mb services
The poster here is not a Bt user so thereforeyour comments refer to annexe a & m are of no help to him they only cause confusion he has a download speed problem that will be cured by a reset of his noise margin

Annexe a
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Message 13 of 14

Re: Look! Incredible slow broadband

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Also the Bt wholesale site is regularly updated as it is used by all ISPs when checking lines for broadband service
With the greatest respect your comments are misleading and not helping this poster as the answer you are posting is not related to his problem
Which is one of download speed due to a high noisemargin
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Message 14 of 14

Re: Look! Incredible slow broadband

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The post has also been marked as solved by the original poster
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