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Aspiring Contributor
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Message 11 of 17

Re: Looks like my IP profile is stuck

Ah, I thought that this was a mod contacting me. The email said it was from bt broadband digital care.

Thanks, Fleszka
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Distinguished Sage
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Message 12 of 17

Re: Looks like my IP profile is stuck

they either contact you by phone or email they are based in Northern Ireland are normally signed BTCare Community Mod

hope that helps
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Distinguished Sage
Distinguished Sage
217 Views
Message 13 of 17

Re: Looks like my IP profile is stuck

as you only contacted mods on 16th and weekends don't count then I really doubt it was mods



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Distinguished Sage
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Message 14 of 17

Re: Looks like my IP profile is stuck

I feel the same IMJ it does not sound like mod contact

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Aspiring Contributor
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Message 15 of 17

Re: Looks like my IP profile is stuck

Well no other messages yet other than the one detailed in my earlier post.

I have resubmitted the ticket in the hopes I did something wrong and maybe it went to the wrong place so I guess another three days wai, though it is starting to seem hopeless.

 

Fleszka

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Distinguished Sage
Distinguished Sage
171 Views
Message 16 of 17

Re: Looks like my IP profile is stuck

the mods will contact you and sort out the profile - stick with it



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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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Distinguished Sage
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Message 17 of 17

Re: Looks like my IP profile is stuck

did you make a note of the tracking number
have you checked your email spam box as replies sometimes end up there
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