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Perranoak
Contributor
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Message 1 of 2

Loopy change account details scenario

I want to change the name on my email account from my nickname to my actual name so that outgoing emails look more formal.

 

Every time I try to do it, the system keeps on asking for the password and even when I do get in to change it the change never sticks.

 

What is going on!?

 

I would be grateful for a little help, thanks.

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1 REPLY 1
JohnC2
Moderator
Moderator
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Message 2 of 2

Re: Loopy change account details scenario

Hi @Perranoak Are you accessing the email account via webmail? If not try logging in that way and let us know how you get on.

 

Cheers

John

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