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Ralph22
Beginner
614 Views
Message 1 of 3

Losing Broadband connection at same time every evening (Home hub 2)

At the same time every evening, roughly 23:40, my broadband and telephone cuts out (I have a Home hub 2).  The Broadband then reconnects, only to cut out again when the phone connection is re-established.  This contiues "back and forth" untill some time in the small hours.  I usually find it corrected if I switch on at a "sociable hour in the mornings. I've not got up especially early to check the precise time of correction.  Any ideas?

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2 REPLIES 2
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dodgy368
Contributor
597 Views
Message 2 of 3

Re: Losing Broadband connection at same time every evening (Home hub 2)

Anything in your house on a timer?
Boiler, Economy 7 etc
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Ian1957
Aspiring Expert
596 Views
Message 3 of 3

Re: Losing Broadband connection at same time every evening (Home hub 2)

Hi Ralph, if you could post ur router stats, the extended adsl ones, and then run the speedtester.bt.com and post those results then we may be able to help you 🙂
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