Loss of Broadband connection? How to use BT Wi-fi as a backup connection
just a heads up. If you're having trouble with your broadband connection and we're busy looking into it for you, you may be able to connect to the internet using BT Wi-fi while you wait for a fix. This works best if you have a Hub 3 but check out this guide which explains how to use BT Wi-fi as a back up connection.
You will need to be close to another BT Wi-fi hotspot for this to work, but if you have a fault it's worth giving this a try to see if you can get connected until your broadband service is fixed.
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