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mszune
Contributor
356 Views
Message 1 of 4

Loss of infinity broadband same time a day

All having witnessed recent telephone pole replacements within my area code of NP234RA I tend to experience a loss of internet at approximately 4.55 to 5.10pm every day now for the last week, therefore how do you identiify or have notification when there will be a loss of internet that plays a crucial part of my IT remote support work I carry out from home?

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3 REPLIES 3
pippincp
Sage
351 Views
Message 2 of 4

Re: Loss of infinity broadband same time a day

Have you tried a quiet line test with a corded phone? 17070 option 2, any noise report as a line fault.

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jaybeetoo
Aspiring Expert
349 Views
Message 3 of 4

Re: Loss of infinity broadband same time a day

Do you have a residential or a business Internet account with BT?

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pippincp
Sage
342 Views
Message 4 of 4

Re: Loss of infinity broadband same time a day


@jaybeetoo wrote:

Do you have a residential or a business Internet account with BT?


Slice of bread, price of, comes to mind. Unless the OP runs a business from home then he may work from home when the occasion warrants.

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