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Aspiring Contributor
911 Views
Message 11 of 25

Re: Lost a further 10mbps hh5a

OK... thanks Ray.

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Aspiring Contributor
889 Views
Message 12 of 25

Re: Lost a further 10mbps hh5a

Just borrowed an Asus DSL-AC68U and slung it on for giggles.

Seems like pages were loading a great deal faster, but speed test shows the same capping.

It was worth a punt.

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Distinguished Guru
882 Views
Message 13 of 25

Re: Lost a further 10mbps hh5a

DLM takes about 2 weeks to remove the capping
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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Aspiring Contributor
877 Views
Message 14 of 25

Re: Lost a further 10mbps hh5a

Sorry Ray, but what is DLM?

I was in touch with BT and they say they have not identified a fault, but can see that the line drops many times a day.

They say they will be monitoring my connection for a couple of days and then give me a call.

Would you suggest the hh5 go back on?

 

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Distinguished Guru
867 Views
Message 15 of 25

Re: Lost a further 10mbps hh5a

Dynamic Line Management keeps an eye on your line for errors and disconnetions. If it detects any, it changes the line parameters to try and fix them.

DLM doesn't care what modem you use.
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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Aspiring Contributor
864 Views
Message 16 of 25

Re: Lost a further 10mbps hh5a

Thank you Ray, in Spanish.

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Distinguished Sage
Distinguished Sage
848 Views
Message 17 of 25

Re: Lost a further 10mbps hh5a

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Aspiring Contributor
843 Views
Message 18 of 25

Re: Lost a further 10mbps hh5a

Thanks gg

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Aspiring Contributor
799 Views
Message 19 of 25

Re: Lost a further 10mbps hh5a

Lost a few more overnight... down to 25/3, from 78/20. Oh the misery.

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ34621340
3. Firmware version:Software version 4.7.5.1.83.8.204 (Type A) Last updated 17/01/15
4. Board version:BT Hub 5A
5. DSL uptime:0 days, 05:39:44
6. Data rate:3199 / 27400
7. Maximum data rate:33575 / 104223
8. Noise margin:29.5 / 24.8
9. Line attenuation:9.8 / 9.6
10. Signal attenuation:9.6 / 9.6
11. Data sent/received:93.1 MB / 2.4 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes
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Aspiring Contributor
783 Views
Message 20 of 25

This must be the record.

This must be the record.

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ34621340
3. Firmware version:Software version 4.7.5.1.83.8.204 (Type A) Last updated 17/01/15
4. Board version:BT Hub 5A
5. DSL uptime:0 days, 01:06:20
6. Data rate:1296 / 16495
7. Maximum data rate:28275 / 104742
8. Noise margin:31.0 / 30.5
9. Line attenuation:8.9 / 9.6
10. Signal attenuation:8.3 / 9.6
11. Data sent/received:94.4 MB / 3.2 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes
14. 2.4 GHz Wireless network/SSID:soppybollox
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 300 Mb/s))
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:soppybollox5
19. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:WPA2
21. 5 GHz Wireless channel:Automatic (Smart Wireless)
22. Firewall:Default
23. MAC Address:18:62:2c:55:bc:ae
24. Modulation:G.993.2 Annex B
25. Software variant:AA
26. Boot loader:1.0.0
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