If you can't run Java you can get your profile from Tom’s BRAS checker http://windows.mouselike.org/be/?DoAction=BrasChecker which isn’t a speedtest but gives profile. And then run some standard speedtest such as speedtest.net.
Hmm, your download should be around 45mb download. Are you using Wireless, Wifi or Powerline Adapaters?
Edit: Just seen your post above, do a test with a wired connection and post it here, just so we can see if it's your phone line or something internal to you what is causing the problem.
Hopefully the engineer will be able to remove it without any problems, from experince when getting a fault they tend to appear a lot.