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Newbie
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Message 1 of 4

MAC code request

Why can't I receive a MAC code from BT over the phone ? Why does it take up to 5 days ? I've been through the sales talk twice and just need a MAC code.
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: MAC code request

did you try here http://www.getamaccode.co.uk/bt_mac_code/index.php



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Distinguished Guru
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Message 3 of 4

Re: MAC code request


@pyrrhusuk wrote:
Why can't I receive a MAC code from BT over the phone ? Why does it take up to 5 days ? I've been through the sales talk twice and just need a MAC code.

It can be upto 5 WORKING days.

http://ask.ofcom.org.uk/help/internet-service/MAC

toekneem

(EASBF)

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Distinguished Guru
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Message 4 of 4

Re: MAC code request

If BT can drag it out for another week (5 working days), then they keep you as a paying customer for another week.

 

In practice, it may arrive sooner.  But BT have no obligation or reason to hurry it up.

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