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lardenr
Aspiring Contributor
879 Views
Message 1 of 5

MCAfee.Trusted Area.

Hi, wondered if anyone knows how to add a file to Trusted under Mcafee BT Suite. I have a file, that keeps coming up as a virus, but it isn't(done a check over the net about it) Mcaffe just keeps deleting it, and doesn't give me the option to add to trusted.

 

Thanks

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4 REPLIES 4
_dreamer_
Aspiring Expert
875 Views
Message 2 of 5

Re: MCAfee.Trusted Area.

Try this - open security centre,  top right hand corner click Navigation, from the list click Quarantined and trusted items. Can you add it from there?

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lardenr
Aspiring Contributor
867 Views
Message 3 of 5

Re: MCAfee.Trusted Area.

Thanks for your answer back. I have found that option, but I can't seem to find out how to actually make the file I want trusted. There doesn't seem the be an add function, and also tried dragging the file in. When the system removed the file, doesn't even give me the option to add to trusted. 

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_dreamer_
Aspiring Expert
858 Views
Message 4 of 5

Re: MCAfee.Trusted Area.

On Mcafee's forum someone has posted this, have a read https://community.mcafee.com/message/168205#168205   maybe you need to go this route.

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lardenr
Aspiring Contributor
850 Views
Message 5 of 5

Re: MCAfee.Trusted Area.

Thanks, so according to this, there is no option at the moment. Thanks, I have just sent a copy of the file for them to add to the database.

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