can you repost your adsl stats and run btpseedtester and when first test completes ru the diagnostic test and post results. should be able to see difference now noise problem fixed
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
Please find below the results of the above request. Could someone please have a look at this for me and try and help to get the speed back up to what it used to be?
Thanks in advance.
ADSL line status
Line state Connected
Connection time 0 days, 5:31:09
Downstream 3,068 Kbps
Upstream 980 Kbps
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 6.5 dB / 5.9 dB
Line attenuation (Down/Up) 51.0 dB / 30.4 dB
Output power (Down/Up) 0.0 dBm / 12.8 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 200297 / 22
CRC Errors (Down/Up) 440 / N/A
HEC Errors (Down/Up) N/A / 90
Error Seconds (Local) 24
are you connected to the master or test socket?
with your attenuation I would hope for 4.5mb connection speed but from your stats I cannot see how you are going to get there with noise margin already round about normal 6db
Im plugged straight into the master socket.
have you tried using the test socket with a new filter?
Yes, swapped it when i first put problem on forum.
if you are already connected to the test socket and not the master then from your stats I can't see where you are going to get any faster connection speed.
do you need to use a phone extension cable to reach the test socket?
you can also check this post for things that can cause problems