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gg30340
Distinguished Sage
Distinguished Sage
102 Views
Message 1 of 5

Mail Checker

Reference this thread

 

https://community.bt.com/t5/Email/Mail-checker-reporting-on-BTMail-when-on-BT-Yahoo-mail/td-p/165356...

 

Is there any one else noticing the checker is incorrectly reporting which email system they are on?

 

Can the moderators throw any light on the issue, is it incorrectly reporting or have the email accounts been moved?

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4 REPLIES 4
stuartrogerson
Distinguished Guru
98 Views
Message 2 of 5

Re: Mail Checker

I still have Yahoo mail and tells me I am on BT email


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zulu17
Distinguished Guru
Distinguished Guru
93 Views
Message 3 of 5

Re: Mail Checker

Yes it its is reporting wrong for my email addresses  .. I'm still on Yahoo mail for the only account that BT haven't lost.

 

 

pottyperson
Distinguished Guru
Distinguished Guru
88 Views
Message 4 of 5

Re: Mail Checker

Just for the record, it correctly reports BT Mail for my main and two sub-accounts.

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RobbieMac
Moderator
Moderator
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Message 5 of 5

Re: Mail Checker

Hi guys,

 

Yeah, it's a known issue and we've already reported it to the email team who have acknowledged it.

 

Cheers,

 

Robbie

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