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Message 1 of 2

Manage BT TV

Tried to manage my BT TV package, but all I get is ...


Hi xxxxxxx. We can't create personalised deals for you here because of the type of package you've got already. If you want to make a change, you'll need to call us. You can view your package in My BT.

I was told that I would be able to manage my package online, but I cannot.

I also see that other users have the same issue.

Does anybody know when is this issue going to be resolved?

Regards

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Message 2 of 2

Re: Manage BT TV

I've had this issue being looked into for 2 weeks now and no fix. I used to be able to do it all online but can't now.
@DavidM looks like another one!
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