Tried to manage my BT TV package, but all I get is ...
Hi xxxxxxx. We can't create personalised deals for you here because of the type of package you've got already. If you want to make a change, you'll need to call us. You can view your package in My BT.
I was told that I would be able to manage my package online, but I cannot.
I also see that other users have the same issue.
Does anybody know when is this issue going to be resolved?