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Message 11 of 14

Re: FAO David M

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John

 

Thanks for your call today and email, Ive taken 2 screenshots and attached them to my reply email

 

 

 

 

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Message 12 of 14

Re: FAO David M

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Hi @cityangel I called earlier but could not leave a long enough message. The technical team have made some corrections in the background so can you please try again and post back to let me know if it is fixed or not.

 

Thanks

John

 

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Message 13 of 14

Re: FAO David M

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Hi John

 

Sorry I missed your call this morning

 

The workaround link you gave me last week works perfectly and Ive managed to add another emnail address.

 

Still doesnt work in MY BT just get the same message ''There is a problem please ring 0800

 

But I ll just use the other link you gave me so you can close this case

 

Thanks for all your help

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Message 14 of 14

Re: FAO David M

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Hi @cityangel Thanks for posting back and glad to hear you have got this sorted. 

 

Cheers

John

 

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