Hi @cityangel I called earlier but could not leave a long enough message. The technical team have made some corrections in the background so can you please try again and post back to let me know if it is fixed or not.
Sorry I missed your call this morning
The workaround link you gave me last week works perfectly and Ive managed to add another emnail address.
Still doesnt work in MY BT just get the same message ''There is a problem please ring 0800
But I ll just use the other link you gave me so you can close this case
Thanks for all your help