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Aspiring Contributor
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Message 101 of 108

Re: Massive drop in download speed at peak times

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@thomasmirf pretty useful autospeed test there. Might be interesting to see if our speeds correlate with down times. Do you know how i can do an auto speed test too?

 

N

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Moderator
Moderator
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Message 102 of 108

Re: Massive drop in download speed at peak times

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Hi Everyone,

 

I'm sorry that some of you are still having problems with your broadband connection.  I raised this with our network team this morning and BT Wholesale have investigated and advised us that further work is required which will be completed on the 06/11/15. 

 

Thanks

Neil

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Aspiring Contributor
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Message 103 of 108

Re: Massive drop in download speed at peak times

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@NeilO, thanks very much for looking into it.

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Aspiring Contributor
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Message 104 of 108

Re: Massive drop in download speed at peak times

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Hi @NeilO,

 

Any update on whether BT Wholesale will be completing their work today, as planned?

 

Thanks,

FoggyB

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Contributor
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Message 105 of 108

Re: Massive drop in download speed at peak times

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Apologies all for not updating here with my results more often. I've been working away during the week so struggling to get useful data. I just ran a test though and am getting the full 37Mbps download speed. I'll keep an eye on performance over the weekend and into next week and will report back here.

 

Best regards,

Barney.

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Contributor
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Message 106 of 108

Re: Massive drop in download speed at peak times

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One more update from me: I'm happy to say all is looking good at this end.

 

Over the weekend, last night and again tonight my speeds have been well in excess of 25Mbps down at peak times and more normally right up at the 35-37Mbps end.

 

Fingers crossed the other users from Bath in this thread are seeing the same improved performance.

 

Thanks to everyone who helped contribute to resolving the issue.

 

Best regards,

Barney.

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Moderator
Moderator
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Message 107 of 108

Re: Massive drop in download speed at peak times

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Hi BarneyG,

 

That's great.  Thanks for coming back on to let us know things are looking much better now.

 

Cheers,

 

Robbie

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Aspiring Contributor
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Message 108 of 108

Re: Massive drop in download speed at peak times

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Hi @BarneyG,

 

My experiences are the same, all was good over the weekend and the last two evenings. Seems fixed to me.

 

Thanks for starting this discussion and thanks mods, @thomasmirf@MayasDad and all for helping to get the issue fixed.

 

Billy

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