had the second line in my house activated today.
Checked the master socket and test socket as when I plug a phone in, I don't seem to be getting anything. Phone doesn't work and neither does my new broadband 😞
Here are some pics of what it looks like:
Is this right? The black and green wires aren't even connected to anything! I know this line used to work though, and im pretty sure the line hasn't been touched. 😞
Excuse the wall, we're having it replastered lol.
The phone line runs on a single pair of wires and all looks normal. Your line has likely been disconnected outside somewhere and used for another customer. May need to get an engineer out.
Right okay, BT said that the line had been reconnected. 😞
I guess not! 😛