I need one of those, do B&Q or Homebase sell them or is that something I need to buy online.
Its the wiring that is causing the problem, not connected very well. The face plate works without the extensions, the problem as I see it is, the connectors on the face plate are p155 poor. They need to be more robust to create a better connection.
Yep, just what I said.
You can get the tools from large DIY chains however they are made of plastic and only last for a few wire insertions, I have seen the tool in places like Tool Station and screwfix, about £15
I'd suggest a search on Amazon for "
KRONE Type IDC Punch Down Tool Telephone/Cat5 Insertion"
These work well for years and can be found for around £1.85
I got a fancy one on ebay, just got to set up a company now to rival Openreach. I will charge only 50 quid to undo 2 screws and fit 3 wires to a faceplate, a saving of 80 quid.