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Message 1 of 2

Maximising Broadband



The potential of my broadband connection is limited due to distance from the exchange, but I want to be sure that I am getting as much as possible out of the link.


Having completed many things in the past (engineer visit, filter on the main phone socket, Vigor router), I was hoping that the recent (ish) brand new phone cable from the exchange to my village and the CN21 upgrade to the exchange would deliver a better link speed - which it has - we have now moved from half a meg up to as much as 2 meg.


There are a couple of things that puzzle me, I've tried to talk to someone at BT to get a view, but I've not really had a great experience and I thought perhaps someone on the forum could point me in the right direction.


1. My router is configured to negotiate the link protocol, and is still sticking with G.DTM, I was kind of expecting to have stepped up to adsl2. I think BT have told me that I have no chance, but i am aware of others in my villiage (who get the broadband from other ISP's) who have longer lines, and are now are on adsl2. Have I beenn properly advised by BT? 

2. when I run the speed checker on samknows the result is that  I cannot get broadband of any description. This result is obviously incorrect; does this have any bearing on the answer to point 1 that I received from BT.


 - thanks in advance of any suggestions

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Distinguished Sage
Distinguished Sage
Message 2 of 2

Re: Maximising Broadband

Welcome to the forum. If your ISP is BT Broadband , then we may be able to help.


To enable forum members to help you, could you please read the web page that is shown below, which asks you to do a few checks first, and has some helpful hints.




When you have done that, please follow the instuctions at the end, and post the results here, so members can offer advice. Thank you.




Speed and disconnections

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