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Message 1 of 5

McAfee hanging on installation

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Hi,

Since yesterday my bundled McAfee antivirus has refused to work with options to turn on the firewall and real-time monitoring not working. I am running Mac Catalina. I have tried to reinstall the package from the BT links and it all seems good until 3/4 of the way through the install and then it hangs.

Anyone got a fix for this please as its sooo annoying not having an antivirus!

TIA

Steve

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Message 2 of 5

Re: McAfee hanging on installation

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After you un-installed it did you run the McAfee removal tool then restart your device before re-installing.

See link

http://bt.custhelp.com/app/answers/detail/a_id/38369/~/how-to-remove-then-reinstall-bt-virus-protect

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Message 3 of 5

Re: McAfee hanging on installation

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@tig202wrote:

Since yesterday my bundled McAfee antivirus has refused to work with options to turn on the firewall and real-time monitoring not working. I am running Mac Catalina. I have tried to reinstall the package from the BT links and it all seems good until 3/4 of the way through the install and then it hangs.


Is your bundled version of McAfee "notarized"?

The linked Support Page from McAfee gives details of what this is all about......

 

 

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Message 4 of 5

Re: McAfee hanging on installation

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Fantastic gg30340, the installer had run the removal tool for me but there was no prompt to restart the device. Tried just now and bingo! There was a very helpful walkthrough to set up the final details but no real headache! Cheers 😄
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Message 5 of 5

Re: McAfee hanging on installation

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@gg30340,

Nice one. Kudos to you.

ArnieL

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