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patmcg1
Beginner
932 Views
Message 1 of 9

Mcafee- High CPU usage and picture/ internet interruption

Hi,

 

I noticed a few weeks ago that mcafee was using 70-100% of my CPU. I have found a work around this problem but I have also noticed that Mcafee is constantly makiing live streaming pictures freeze or buffer. I have proved it is Mcafee causing the problem by turning off real time scanning and the firewall for 60 minutes. I then watch the video steam with no problems but they began again on the 61st minute.

 

This problem also slows down standard browsing but it is probably been put down to slow internet speed. (mine is 35mb)

 

Anyone else having this problem?

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8 REPLIES 8
DOBBIN64
Aspiring Contributor
913 Views
Message 2 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

i had the same problem last yr i removed it and now use microsoft security essentials it's free and does'nt hog system resources 

http:// http://www.security-faqs.com/the-top-10-free-antivirus-programs-2012-my-reviews 

 

check out the link for free antivirus programs .

patmcg1
Beginner
898 Views
Message 3 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

Thanks for the info. I will try that link as I have already uninstall Mcafee from my laptop (where I watch live video). I will keep Mcafee on my PC and periodically check to see if BT or Mcafee have resolved the problem.

The point is though, BTnetwork plus should work correctly as we are all paying for it through monthly subscriptions.

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mattward1979
Contributor
896 Views
Message 4 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

Just get rid of it... 

 

Its massively bloated and system resource hogging. 

Free appliacation do the same job far better with a smaller resource requirement. 

 

 

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Distinguished Sage
878 Views
Message 5 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

McAfee are aware of issues as can be seen on there own forums
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patmcg1
Beginner
867 Views
Message 6 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

I have seen the Mcafee forums. There are pages and pages of complaints from irate customers but Mcafee appear to be in denial. I firmly believe that this problem is occurring more than is being reported because it is being reported as a slow internet connection. I am reluctant to phone the BT technical help desk as they have a set list of problem solving, they never listen to what is being said, so we end up going in circles

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EdwardG
Beginner
474 Views
Message 7 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

I have similar major problems with McAfee Real Time scanning. I have just spent FIVE WEEKS trying to install an HP printer driver on a Sony Vaio laptop. Constant failure at all times with "file not found" errors. No solution on HP forums and I was in despair. Then it was suggested I turn off BT McAfee Real Time scanning. Problem solved, no more errors.

 

Similarly on a Lenovo laptop the Incredimail email programme was constantly hanging whilst CPU usage was 60-70%. Email was almost unusable until I turned off real time scanning. Problem solved, instant response.

 

McAfee Real Time Scanning is a total DISASTER!!!! As part of the BT offering, can we expect to get this fixed, soon, or is the solution just to permanently turn it off??????? What risk would this pose?

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Distinguished Expert
467 Views
Message 8 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

John McAfee is on record saying how bad it is http://www.reuters.com/article/2014/01/07/ces-intel-mcafee-idUSL2N0KH1G520140107
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Distinguished Sage
Distinguished Sage
465 Views
Message 9 of 9

Re: Mcafee- High CPU usage and picture/ internet interruption

My advice and that of others on the forum would be to uninstall BTNetprotect. It can cause problems on some computers and is a resource hog. Do a search of the forum to see the problems. There are far better free antivirus programs available such as Avast Free and AVG Free.

If you do want to uninstall BTNetprotect use this guide and make sure you use the BTNetprotect/McAfee removal tool after you have restarted your computer.

http://bt.custhelp.com/app/answers/detail/a_id/13523

If you do want to re use BT Netprotect, uninstall it using this guide along with the BTNetprotect/McAfee removal tool after a restart and then reinstall. This might resolve your problem.

http://bt.custhelp.com/app/answers/detail/a_id/38369/

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