cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3,165 Views
Message 1 of 11

Merge two phone lines into one?

Go to solution
We have moved into a house where the previous occupant had a separate phone line in the annex as he worked from home. We only have need for one line (master socket in kitchen) but we would like to be able to have a phone in the annex. The wireless handset we bought to put in there that links to the master phone in the kitchen gets very intermittent signal so that is not an option. Is there any way that the socket in the annex (previously associated with different number and now unused) can be made to work with the phone line we do use so we can plug a phone in there?
If it’s possible who do I contact to organise it please?
Many thanks in advance.
0 Ratings
10 REPLIES 10
3,159 Views
Message 2 of 11

Re: Merge two phone lines into one?

Go to solution

Welcome to this user forum @Danceyh 

Who provides your phone service? (Who you pay your line rental to)

0 Ratings
3,132 Views
Message 3 of 11

Re: Merge two phone lines into one?

Go to solution

@Danceyh wrote:
We have moved into a house where the previous occupant had a separate phone line in the annex as he worked from home. We only have need for one line (master socket in kitchen) but we would like to be able to have a phone in the annex. The wireless handset we bought to put in there that links to the master phone in the kitchen gets very intermittent signal so that is not an option. Is there any way that the socket in the annex (previously associated with different number and now unused) can be made to work with the phone line we do use so we can plug a phone in there?
If it’s possible who do I contact to organise it please?
Many thanks in advance.

Any internal wiring is your responsibility, you can either do it yourself or get a local tradesman in to do it.

0 Ratings
3,102 Views
Message 4 of 11

Re: Merge two phone lines into one?

Go to solution
But the wires for the line that we use go into the kitchen which is nowhere near the annex where the socket for the second line is situated. Is it possible that the second line can be given the same number as the one in the kitchen so we can use that socket?
0 Ratings
3,096 Views
Message 5 of 11

Re: Merge two phone lines into one?

Go to solution

@Danceyh I asked earlier

Who provides your phone service? (Who do  you pay your line rental to)

0 Ratings
3,085 Views
Message 6 of 11

Re: Merge two phone lines into one?

Go to solution
BT
0 Ratings
3,082 Views
Message 7 of 11

Re: Merge two phone lines into one?

Go to solution
We have contract with BT for phone and broadband
0 Ratings
3,081 Views
Message 8 of 11

Re: Merge two phone lines into one?

Go to solution

@Danceyh wrote:
BT

Then you have two choices, do as @licquorice  suggested and get someone in to rewire your internal phone connections.

Or contact BT Sales and ask BT to arrange for Openreach to do the work, it's known as a socket move or internal shift. You would be charged about £130.

0 Ratings
3,070 Views
Message 9 of 11

Re: Merge two phone lines into one?

Go to solution
Thank you thanks really helpful. If BT openrech can do it without trunking or tacking wires around the house that would be great as the two rooms are quite some distance apart.
0 Ratings
3,068 Views
Message 10 of 11

Re: Merge two phone lines into one?

Go to solution

You would be cheaper getting a local telecom engineer from local paper - most probably ex openreach



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.