I never got to try your suggestion back in February and have not had the need to visit the BT Sport app until now. As I now want to watch the two European football finals I tried to log in.
So I tried your suggested fix and changed my password. As I use the same ID and password for all my BT sites I tried it for all of those and it worked for them all bar the BT Sport app.
So I need you help please.
Solved! Go to Solution.
I have tried yet again, with 100% accuracy and I still get :-
I tried to access BT Sport app on my Samsung TV back in February, when setting up a new TV, but it would not accept my password so I gave up as I had no immediate need.
In readiness to watch the two European cup finlals this week I tried again to log in. Every attempt, including changing my BT log-in details twice, failed. I have no issue with logging in to three other BT sites with the same log in details.
Here's hoping someone can help please.
Hi @DanielS ,
PM relied to with the details you requested.
One thing I did not mention is that I do not have the ability to try on another device. However, as stated in my replies, the same log-in details work fine for my access to other BT websites.
Hi @DanielS ,
My problem has been resolved and PM's sent to you and DarrenW.
I promise I did try very hard to get all the typing 100% accurate so many times, with help from two other people, so I don't know what went wrong every time.
Many thanks for both your responses and sorry to have toubled you both.