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sanderml
Newbie
633 Views
Message 1 of 5

Minimum calls fee

Hi, I have just received my bill for April ang have been charged the Minimum calls fee despite having three chargeable calls in the month.

 

The terms and conditions state that only two chargeable calls need to be made so why have I been charged the fee?

 

Mick

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
628 Views
Message 2 of 5

Re: Minimum calls fee

Try Live Chat they should be able to help you.

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Distinguished Guru
Distinguished Guru
627 Views
Message 3 of 5

Re: Minimum calls fee

This is a customer to customer forum with minmal BT involvement. You will need to contact BT and the best place to start would be Live Chat

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sanderml
Newbie
593 Views
Message 4 of 5

Re: Minimum calls fee

thanks 4 your help
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sanderml
Newbie
593 Views
Message 5 of 5

Re: Minimum calls fee

thanks i will try that
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