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Message 1 of 2

Missed appointment

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So we get told that we must be home if we have an engineer booked, but my question is what if you have to take half a day of work, let down old people that rely on your help, stay at home waiting all day and the engineer does not show up ?? Do we get compensated ?  I rang BT only to be told the appointment had been cancelled ! What about informing me ???  Thanks again for wasting my time BT. 

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Message 2 of 2

Re: Missed appointment

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