Hi, my BT broadband was activated on the 17th of November but the Mastercard reward is still not showing up on my account.
Could someone please help me with this.
Hi @Stephen1877 welcome to the forum and sorry that you are unable to claim your reward card. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you get this claimed.
Hi @Halloumikid and welcome.
It can take up to 30 days for the reward to be made available depending on what was ordered but I'll be happy to take a look at this for you. I'll drop you a private message now.