Missing Echo Dot

[Al463]

Changed my broadband package back in mid February and part of the deal was an Echo Dot. Had to contact them and received a text message confirming this. Since then I've heard nothing else. Can anyone shed any light?

[Keith_Beddoe]

@Al463 

Unfortunately its not going to be possible at this time, for the forum moderators, who are the only BT employees on this forum, to investigate these promotions, as they are dealing with priority welfare escalations only.

You can try ringing BT Billing on 0800 800 150