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Aspiring Contributor
717 Views
Message 1 of 9

Missing com7 programs. New box. New customer

Hi all.
I have seen a couple of old threads but nothing solved.
I don't appear to have cbbc hd, bbc news hd or bbc 4 hd. I've checked cables and rescaned. I have Aprox 70% signal strength and 100% quality.
Ta in advance
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8 REPLIES 8
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Aspiring Contributor
716 Views
Message 2 of 9

Re: Missing com7 programs. New box. New customer

I have the uhd box
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Aspiring Expert
671 Views
Message 3 of 9

Re: Missing com7 programs. New box. New customer

This might be related to the CBS Drama debacle, they moved over to a "new, improved" HD mux, (even though its not a HD channel), and now only 70% of the country can actually receive the channel. We were actually receiving the channel ok until about 4 or 5 days ago, but now its gone.

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Message 4 of 9

Re: Missing com7 programs. New box. New customer

The signal strength is specific to the mux.
First check on freeview website which channels you should get. Then connect another freeview HD receiver to see if you get them. The you view boxes are notoriously pathetic with HD reception
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Expert
629 Views
Message 5 of 9

Re: Missing com7 programs. New box. New customer

COM7 & COM8 only have 80% coverage of the UK. These multiplexes are only on main transmitters. See http://www.a516digital.com/p/com7-and-com8.html for details.

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Aspiring Expert
618 Views
Message 6 of 9

Re: Missing com7 programs. New box. New customer

https://www.freeview.co.uk/channels-at-your-address/results

 

says we can get CBS Drama at our address, so something is not right somewhere. I suspect they haven't updated the results with the recent change, but it could be something else. (We are on the Pontop Pike transmitter)

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Aspiring Contributor
569 Views
Message 7 of 9

Re: Missing com7 programs. New box. New customer

Thank you for the replies. According to the checking site, all available. Maybe my ariel is the problem
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Highlighted
563 Views
Message 8 of 9

Re: Missing com7 programs. New box. New customer

If you have another freeview HD receiver try it first
The youview boxes need a bery strong signal compared to other receiver
If another receiver works the issue is not the aerial just just need an aimplifier of some sort
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Recognised Expert
542 Views
Message 9 of 9

Re: Missing com7 programs. New box. New customer

I had this issue, checking for good cable connections and a few retunes finally got the channels.
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