Missing com7 programs. New box. New customer

[ant_j]

Hi all.
I have seen a couple of old threads but nothing solved.
I don't appear to have cbbc hd, bbc news hd or bbc 4 hd. I've checked cables and rescaned. I have Aprox 70% signal strength and 100% quality.
Ta in advance

[ant_j]

I have the uhd box

[Cameron]

This might be related to the CBS Drama debacle, they moved over to a "new, improved" HD mux, (even though its not a HD channel), and now only 70% of the country can actually receive the channel. We were actually receiving the channel ok until about 4 or 5 days ago, but now its gone.

[Interceptor121]

The signal strength is specific to the mux.
First check on freeview website which channels you should get. Then connect another freeview HD receiver to see if you get them. The you view boxes are notoriously pathetic with HD reception

[ChrisB]

COM7 & COM8 only have 80% coverage of the UK. These multiplexes are only on main transmitters. See http://www.a516digital.com/p/com7-and-com8.html for details.

[Cameron]

https://www.freeview.co.uk/channels-at-your-address/results

says we can get CBS Drama at our address, so something is not right somewhere. I suspect they haven't updated the results with the recent change, but it could be something else. (We are on the Pontop Pike transmitter)

[ant_j]

Thank you for the replies. According to the checking site, all available. Maybe my ariel is the problem

[Interceptor121]

If you have another freeview HD receiver try it first
The youview boxes need a bery strong signal compared to other receiver
If another receiver works the issue is not the aerial just just need an aimplifier of some sort

[skappy70]

I had this issue, checking for good cable connections and a few retunes finally got the channels.