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Steve_Baker
Contributor
446 Views
Message 1 of 2

Mobile Bill - E Mail

Good morning,

 

Just received the following email telling me my Mobile bill is available on line, guess what when I get there its:

Error: we are unable to present eBilling information etc. Please try again later.contact us.

 

Account no. GB********

Hello,

Your latest mobile bill is ready to view online. Just click on the link below and log in using your username and password.

http://www.bt.com/youraccount/mobilebill

Your Direct Debit will be taken as normal. Please see your bill for the date that payment will be taken.

Yours online,

The Mobile Online Services Team
Steve
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1 REPLY 1
Moderator
Moderator
425 Views
Message 2 of 2

Re: Mobile Bill - E Mail

Hi Steve,

 

That's not great at all. Drop me an email to forum.moderation.team@bt.com with a link to this page for reference and the account details and I'll see what I can find out.

 

Cheers

 

David

0 Ratings