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Beginner
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Message 1 of 5

Mobile signal problem

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I took out a sim only contract but have no signal in my house.so I wanted to cancel my contract as I cannot use the servicesand can't make or receive call and the voice cracking up but they refuse to cancel my contract. Has anybody got the same problem.why should I pay for something that does not work.
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Beginner
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Message 2 of 5

Re: Welcome to BT Mobile

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BT customer services are horrible and Un helpful I think sky is much better I am going to sky sion
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Beginner
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Message 3 of 5

Re: bt mobile not working no network?

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I am having the same problem but have written to the chairperson. I think we should all write to ceo of BT otherwise it is wall of bricks
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Mobile signal problem

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@Kanabardina1

Did you check the BT Mobile coverage map before ordering?

 

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Beginner
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Message 5 of 5

Re: Mobile signal problem

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Yes I did check it showed good coverage
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