cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Guru
265 Views
Message 1 of 1

Mod Team

Having a case open for months now, feel like I'm getting no where and the majority of getting 1 reply a week. Just want to leave how come I have the right to cancel Infinity but not the whole entire service. The package I bought was Infinity 2 with a phone package (bundle) yet you won't refund the remaining amount of months of my Line Rental Saver?

 

This considering you need to have a phone package for you to have  broadband I find this kinda funny. I need to have a phone when I don't really want one as I only purchased it for Infinity. This then being said the fault won't be fixed as it's not a telephone fault. Then giving me the right to cancel my Infinity package which comes with a phone bundle so I shouldn't be able to have a line, give me the right to claim my Line Rental Saver remaining amount of months back and leave.

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
0 Ratings