Im getting 2/3 BT Infinity connection dropouts daily, the DSL light on the Openreach Modem goes and then comes back within a few minutes, some days its only once, some days 4/5 times. Ive done a quiet line test and hear not a jot so i assume its not a line, possibly a faulty modem, i dont know, but i do know this shouldnt be happening, i was rather hoping for a rock solid connection having only switched back to BT in the last few weeks.
Any help you can give would be much appreciated as, with all due respect, ringing India seems to get you nowhere!
p.s. ive also emailed the mods about this in an attempt to get their apparently excellent help too.
Yes it is wall mounted, i made sure the eng who came to install Infinity did just that, and its never hot to touch, at all, luke warm at most if that, which is to be expected, so i dont think its that.
I had the same problem after my Infinity was installed. Turns out it was the modem that was at fault. The line tested perfectly. OR engineer replaced the modem and since then no drop outs!