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General_Zod
Contributor
395 Views
Message 11 of 16

Re: Modem Dropouts

Done, Eng coming out on Saturday.

Ill try and just get him to stick a new modem on the wall, do you think he will run some tests first before doing so?
Webby
Distinguished Sage
390 Views
Message 12 of 16

Re: Modem Dropouts

Yeah he will, he'll make sure he can sync with the cab, check for errors etc and take action if anything is untoward. I don't think he'll have a problem with replacing the modem 🙂
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General_Zod
Contributor
369 Views
Message 13 of 16

Re: Modem Dropouts

Well, hes been.

Ive got a new faceplate, new modem and new plug for, pretty much all new equipment.

He also disconnected my orange pairs that go back down to the slave socket downstairs (ill just move my housephone upstairs now to the Infin socket) as he thought it could very well be something called "backfeed" from them causing some instability?

Who knows, lets just hope these dropouts are now a thing of the past.
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General_Zod
Contributor
357 Views
Message 14 of 16

Re: Modem Dropouts

Well, touchwood, around 30 hours since the changes detailed above and no dropouts from the modem whatsoever.

Hopefully its problem solved.
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Webby
Distinguished Sage
355 Views
Message 15 of 16

Re: Modem Dropouts

Sounds promising. Fingers crossed 😄
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General_Zod
Contributor
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Message 16 of 16

Re: Modem Dropouts

Over 2 days now and no drops from my nice new modem whatsoever.

I think its (almost!) safe to say, problem solved 🙂
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