If you have your email client set up as an IMAP account you can access your BT spam folder from it.
That's right, and I do, but your client (or at least mine) won't allow me to mark - as far as BT is concerned - a wrongly junked e-mail (from my insurer, this time) as either not SPAM or from a safe sender - that's only available (and not surprisingly) within BT Mail's own settings. You wouldn't expect a client to be able to alter BT's own settings. Interestingly, my client did show my latest wrongly pointed piece of SPAM immediately - when I hovered over the BT WebMail SPAM folder it told me that there were no messages there and none unread. It was only when I clicked on the folder that it suddenly discovered what was there. My client (I hovered over that) knew immediately.
But it's good news that they only cut you off after 150 days - I had thought 90. You'd have thought that they could measure activity sufficiently to 'see' that if emails are moving from unread to read, and in and out of the inbox and even sent mail, then the account is actually active, whether it's being accessed from their front-end or another. After all client transactions are echoed back into the underlying database. But maybe it's a security thing.
