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Distinguished Sage
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Message 31 of 32

Re: Moved from 21CN WBC to ADSL Max without prior notice?

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The mods are the only people on the forum who can arrange a reset everyone else here are BT customers like you the mods were advised of your problem and  posted their contact link all that you needed to do was wait for them to  contact you and then they would  have carried out a remote reset instead of calling out a second engineer for no reason 

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Distinguished Sage
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Message 32 of 32

Re: Moved from 21CN WBC to ADSL Max without prior notice?

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I suggest you read this before you start criticising those offering you help

Your questions are primarily answered by other BT customers. The only employees on our community are the forum moderators and a few subject matter experts. We can easily be identified by our title underneath our username. The replies you will receive are from customers who's only intention is to help, so while we appreciate you have likely come to the forum because something has gone wrong and you are probably very annoyed, please don't take this out on members trying to help.

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