Hi when i start the moving home menu i get an error message: Ref# CON-0003.
Can you help me pls?
I saw on the forum that there's an issue possibly because the previous owner was also with BT .
thank you Zsolt.
Hi @zsolt192 Sorry you couldn't arrange your home move online.
You would be best try our chat team here or call the home mover team on 0800 800 150 and they will be able to arrange your move.
Okay Thank you.