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Message 1 of 2

Moving home site broken, as existing customer


I am trying to set up my house move, but the website for that is broken.

I end up with the message " didn’t send any data."


Looking at the help, I only end up with a number to call, and that's not possible for me right now as I'll be travelling for the next few weeks, and then move as soon as I get home. I wish I could just email, but this is the closest I can get, I guess...

I hope someone in charge of the BT website sees this and fixes it.


Kind regards,


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Message 2 of 2

Re: Moving home site broken, as existing customer

Noticed the same myself, doesn't seem to complete the order as nothing is confirmed, no email

, nothing.  Also the stated dates are all wrong to for me.  As early process confirms a line is found at the address and it should take no more than a few days to activate.  Yet at the end it states 2 weeks as the earliest to activate\install services and gives a time slot as if a full install, which its not and only requires line activation.


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