Bdavidson80
Aspiring Contributor
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Message 1 of 4

Moving to 21cn

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What is the quickest way to be migrated to adsl2 on my broadband. Bt broadband availability checker now states available. Do you know who the best people to speak to are?

Cheers

Stats from hub 4


DSL noise margin: 29.00 dB upstream, 8.50 dB downstream
DSL line rate: 448 Kbps upstream, 8128 Kbps downstream
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imjolly
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Distinguished Sage
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Message 2 of 4

Re: Moving to 21cn

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if your exchange has just been upgraded to 21CN then it could take weeks/months before BT retail to roll out to it's customers on the exchnage but when it does there will be no requirement to renew your contract to get the upgrade

 

however if you want to try it now instead of waiting then others have had to agree a new 12 month contract before getting the upgrade.  you can try the options team and see if they can help options team 0800 800 030

 

if they will not/cannot help then post back and mods may be able to assist

 

 



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Bdavidson80
Aspiring Contributor
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Message 3 of 4

Re: Moving to 21cn

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Appreciate the advice - now going to be rolling to 24mb/s from 12/9/13 and should get pretty close to top end.

Cheers
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john46
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Message 4 of 4

Re: Moving to 21cn

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be aware it could take up several months after the exchange upgrade has taken place as lines are moved over in batches
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