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Tyndie
Beginner
379 Views
Message 1 of 5

Moving to a new build flat but not listed on openreach

Hi,

 

I am trying to move my service to my new flat, but the only entry on the openreach database is the lift at SO19 9TZ. Is there any chance this database could be updated please?

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4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage
356 Views
Message 2 of 5

Re: Moving to a new build flat but not listed on openreach

The moderators of the forum have been informed of your problem. Once they have read this they may be able to help. They are a BT UK based team and if they can help they will reply via this post.


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RobbieMac
Moderator
Moderator
341 Views
Message 3 of 5

Re: Moving to a new build flat but not listed on openreach

Hi Tyndie,

 

Welcome to the community and thanks for posting.

 

I'm sorry for the problems you're having.  No need to worry as I can help get you sorted from here.  Click on my username and under the "about me" section you'll see the link to get in touch with us.

 

Thanks a million,

 

Robbie

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dfenceman
Expert
315 Views
Message 4 of 5

Re: Moving to a new build flat but not listed on openreach


@Tyndie wrote:

Hi,

 

I am trying to move my service to my new flat, but the only entry on the openreach database is the lift at SO19 9TZ. Is there any chance this database could be updated please?


It is not fibre enabled ?

Best regards,
dfenceman
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legitimise_sailing
Distinguished Expert
311 Views
Message 5 of 5

Re: Moving to a new build flat but not listed on openreach

The cab is.
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