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Rowan789
Beginner
1,082 Views
Message 1 of 10

Multitasking broadband

I have 2 PC's, smart tv, smart phones and a ps3 all connected up to my broadband unlimited however when using the ps3 online features if someone uses one of the computers to check email or open up Facebook the player gets kicked out due to the connection dying. Also after recently fitting the smart tv which for some reason is constantly connected to the Internet and not only when using those features web pages have been taking forever to load.
Is there any reason why this is all happening and is there a way to stop t?
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9 REPLIES 9
Distinguished Sage
1,073 Views
Message 2 of 10

Re: Multitasking broadband

hi could you please post a full bt speed test not the beta one speedtester.bt.com and post the results back
it is possible that your broadband connection is to low to provide a connection to multiple devices as they all share the same download speed s
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Rowan789
Beginner
1,046 Views
Message 3 of 10

Re: Multitasking broadband

Results Image not loaded



1. Best Effort Test:  -provides background information.

 Download  Speed
 11.29 Mbps
  
0 Mbps21 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 11.29 Mbps
 For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
 IP Profile for your line is - 12.1 Mbps


2. Upstream Test:  -provides background information.

 Upload Speed
 0.65 Mbps
  
0 Mbps0.83 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 0.65Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps



We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

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Distinguished Sage
1,042 Views
Message 4 of 10

Re: Multitasking broadband

ok thanks how are you connecting your devices to the hub wired or wireless
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Rowan789
Beginner
1,039 Views
Message 5 of 10

Re: Multitasking broadband

Wireless, but for that test wired as the instructions said.

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Distinguished Sage
1,030 Views
Message 6 of 10

Re: Multitasking broadband

the problem is a wireless issue by the looks of it the using of every device on wireless is overloading the hubs wireless capability
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Rowan789
Beginner
1,029 Views
Message 7 of 10

Re: Multitasking broadband

Is there any way to boost the wireless capacity as the phone line is in an annoying place to have something wired to it 24/7?
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Guru
Guru
1,026 Views
Message 8 of 10

Re: Multitasking broadband

You could try power plugs or if you want to extend your wireless signal around the home you could try a wireless repeater/extender.

 

 


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Distinguished Sage
1,025 Views
Message 9 of 10

Re: Multitasking broadband

you cannot as such boost the wireless capacity you could try another router or connect the devices using power lines this will avoid the need to run ethernet cables
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Distinguished Sage
Distinguished Sage
1,017 Views
Message 10 of 10

Re: Multitasking broadband

I don't think the PS3 is 'n'rated so have you tried changing the wifi in the hub from default b/g/n to just b/g and see if that helps maintain wifi connection



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