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Aspiring Contributor
516 Views
Message 1 of 5

My BT App phone usage

I have the My BT App installed on my iPhone 5. I can view my bill etc. but when I try and find my phone usage in 'View my usage' all I get is the Broadband which is unlimited! 

What would be really useful would be to see what the phone usage is.

Why can I not do this?

 

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4 REPLIES 4
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Distinguished Sage
Distinguished Sage
515 Views
Message 2 of 5

Re: My BT App phone usage

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Aspiring Contributor
501 Views
Message 3 of 5

Re: My BT App phone usage

Sadly this link does not answer my question. I don't need to know what my broadband usage is - because it is unlimited. What I do need to know is what my phone usage is. If I log into the BT site I can see my recent usage - up to about 2 days ago on the house phone and mobiles linked to the home number. With the My BT App I can not do this. Why?

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: My BT App phone usage

By phone usage do you mean data or calls usage



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Aspiring Contributor
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Message 5 of 5

Re: My BT App phone usage

Only phone usage - my home phone and the two mobiles which are linked through it with BT  SmartTalk

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