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Silent700
Aspiring Contributor

on ‎06-10-2020 20h12

1,012 Views
Message 11 of 13

Re: My BT app: Unable to log in since iOS 14 upgrade

It was set up for face id.  However, since the change the app has been requesting a full log-in and then timing out.  I have done a full re-install and the problem is still there.

0 Ratings
Ptb80
Beginner

on ‎01-12-2020 20h25

933 Views
Message 12 of 13

Re: My BT app: Unable to log in since iOS 14 upgrade

Did you manage to resolve this. I have the same problem 

0 Ratings
geecee20
Aspiring Contributor

on ‎02-12-2020 9h33

916 Views
Message 13 of 13

Re: My BT app: Unable to log in since iOS 14 upgrade

I left it for about 2 months and eventually the issue resolved itself. There were about 2 more IOS updates and then I tried the BT app again a couple of weeks ago, and got in no problem. Didn’t have to contact BT in the end! BT Cloud also worked fine. Fingers crossed it lasts!

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