My Bill Has Not Been Generated This Month

[TomT1 · Accepted solution]

just got a call back they have put £24 in credit on my account i can live with that

[wildthing]

I never mess with call centres I go direct to the name on letters. You could transcribe it to an email then email the CEO that usually hits the spot.

[john46]

wildthing the OP has marked his post as solved