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davidgom
Contributor

on ‎23-03-2017 20h42

846 Views
Message 1 of 2

My Bt and Cloud Log in.

I know this isn't the right place but nothing with Bt is working properly,this is the only place I get a new message box.My problem I can log in BT home page and to Email but not to My BT or my BT cloud even when cloud is syncing.All I get is a refusal of my log in and box telling me I am being lock out for 15 min for too many wrong attempts.

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PaddyB
Moderator
Moderator

on ‎26-03-2017 9h36

815 Views
Message 2 of 2

Re: My Bt and Cloud Log in.

Hi @davidgom,

 

I'm sorry you are having problems accessing your MyBT. I'll be able to help you with this.

 

Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

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