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Distinguished Expert
489 Views
Message 1 of 5

My Connection Has Been Throttled Again

I saw my IP address changed overnight, so I think my connection dropped and came back up again.

 

Anyway, 12 hours later the speed has been throttled back to 500kbps. Smiley Mad

 

What is going on?

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4 REPLIES 4
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Distinguished Expert
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Message 2 of 5

Re: My Connection Has Been Throttled Again

Still happening - every 12 hours 😞

I haven't heard anything from the Mods...
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Distinguished Sage
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Message 3 of 5

Re: My Connection Has Been Throttled Again

the mods can take up to 3 working days from you contacting them to reply longer at weekends
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Distinguished Guru
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Message 4 of 5

Re: My Connection Has Been Throttled Again

Hi Bullitt.

 

Looking at your posts, you say " I haven't heard anything from the Mods..."  have you actually contacted them by filling in the contact form yet;

http://bt.custhelp.com/app/contact_email/c/4951 

toekneem

(EASBF)

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Distinguished Expert
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Message 5 of 5

Re: My Connection Has Been Throttled Again

Yes, that's why I said I haven't heard from them. I'm not expecting them to be psychic, just to understand I am paying for this.

I'm beginning to wonder if it's worth the money.
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