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danielowen40
Beginner
1,811 Views
Message 1 of 11

My Iphone 5s from EE Network

Can anyone tell me if my Iphone 5s from EE Network will work on the BT Mobile network.

 

I would like to take a SIM contract but can find any definative answers on this!

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10 REPLIES 10
gg30340
Distinguished Sage
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Message 2 of 11

Re: My Iphone 5s from EE Network

If the phone is unlocked it will work. If it is locked to EE you will need to get them to supply you with an unlock code. You usually get that free after your contract has expired. If you are still in contract they may charge a small fee for the unlock code.

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danielowen40
Beginner
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Message 3 of 11

Re: My Iphone 5s from EE Network

Thanks for your response.

I know BT mobile uses the EE network which is why I hoped to get away without unlocking it!

Is that advice for definite as I have seen advice in the forums both confirming the above and also contradicting it!
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imjolly
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Message 4 of 11

Re: My Iphone 5s from EE Network

I have only seen advice that if you are locked to EE then it will not work on BT Mobile



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danielowen40
Beginner
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Message 5 of 11

Re: My Iphone 5s from EE Network

Thanks for advice.

Does anyone have any experience of not having to unlock an ee phone?

Especially an iPhone 5s?
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imjolly
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Message 6 of 11

Re: My Iphone 5s from EE Network

I was involved in the trial and we were told that if you had an |EE locked phone then you need to get that unlocked before you can use a BT sim  phone helpdesk and I am certain they will confirm



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danielowen40
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Message 7 of 11

Re: My Iphone 5s from EE Network

thanks for the advice.

 

I currently use TALKMOBILE which piggybacks the Vodafone network. The phone I use is locked to the Vodafone network but it works with no issues on TALKMOBILE mobile.

 

This was why I made the assumption that EE phones would work with BT Mobile network.

 

Is there anyone that has actually tried it that can comment?

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imjolly
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Message 8 of 11

Re: My Iphone 5s from EE Network

I use giffgaff which works ok with an O2 locked phone but bt mobile does not work with a locked EE phone. Phone the helpdesk and get confirmation



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gg30340
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Message 9 of 11

Re: My Iphone 5s from EE Network

You should go with the advice that imjolly has given you. The triallists were given all the correct information and will be more reliable than that posted on other forums.

 

 

EDIT: The BTMobile help pages even give you a link to EE to have your phone unlocked which I doubt they would do if you did not need to have it unlocked.

 

http://bt.custhelp.com/app/answers/detail/a_id/49924/?s_intcid=mobilehub_L1:popular_L2:49924 How do I unlock my phone

 

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voxish
Contributor
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Message 10 of 11

Re: My Iphone 5s from EE Network

If you can't use a phone from EE with a BT sim is very surprising (especially since BT are in the process of taking them over). 

 

My wife's been using a Virgin sim in her EE phone for the last year.  T-Mobile and Orange sims also work (as do Tesco sims in O2 and Sainsburys sims in Vodafone).

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