How do I find the rewards I signed up for at the time of purchasing? I seem to remember it was £150 Mastercard and £50 voucher/cashback thingy - I've searched all my emails but can't find the information.
thanks in advance
zHi Robbie,thanks for the reply, something funny going on here. Last week it told me my reward had been claimed and had to wait 20 days - today it says
Your broadband order qualifies for a reward.
Your order is still in progress, but once it's complete you can claim your reward.
Hope you can clarify things
Someone may have manually ordered a Gift Card for you. We'll need to take a look into your account to find out what's happening. To get in touch, click on my user name and then on contact the mods. It'll let you raise a trouble ticket to us. We'll then get back in touch with you within a few working days.
Hi @madsam106 I called earlier sorry I could not get to speak with you. It looks like the voucher has been manually claimed for you and I am checking on this to be sure it's for £150. In relation to the cashback have you submitted a claim via This Link
Post back and let me know about the cashback and I'll update you as soon as I hear back about the voucher.