I've been a user of BT Fibre 2 for more than 3 years and I'm currently paying £58.99 per month total. While looking for ways to cut costs, I realized that this is actually almost £20 higher than the regular price of £39.99 which is listed for Fibre 2 on the Broadband Deals page.
My bill doesn't really have any additional information on where the £20 are going, since it only contains one item for Fibre 2 which is £58.99. I'm trying to figure out if I've been somehow added some extras without knowing, but I don't know how to find this out. My BT only offers upgrades and not downgrades and I can't seem to be able to easily switch to the £39.99 offered on the website.
Any help around this is appreciated.